Privacy Policy

1. Overview and Commitment

RPPROPERTY CR LTD ("we", "us", "our") is committed to protecting your privacy and ensuring your personal information is handled securely and transparently. This Privacy Policy outlines how we collect, process, utilize, and safeguard personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

As a registered real estate consultancy firm in England & Wales (Company Number: 17208850), we act as the "Data Controller" for the information you provide through our website, communications, and business interactions.

2. Personal Data We Collect

We collect personal data to provide real estate, letting, investment, and consulting services. This collection occurs when you fill out forms, contact our office, or engage our agents. Data includes:

• Identity Data: Full name, corporate title, passport details (for AML compliance), and signatures.
• Contact Data: Residential address, office address, email address, and telephone numbers.
• Financial Data: Bank accounts, proof of funding, credit history checks (for lettings), and transaction invoices.
• Technical Data: IP address, browser type, device information, and navigation data via cookies.

3. Use of Cookies

Our website utilizes cookies and similar tracking technologies to enhance user navigation and analyze traffic patterns. You have the right to accept or decline cookies through your browser settings. Muting cookies may prevent you from using specific interactive features on our site.

We use analytical cookies to evaluate web visitor sessions and improve site responsiveness. These cookies do not store personal details.

4. How We Use Data

We process personal data only when we have a lawful basis under Article 6 of the UK GDPR. These bases include:

• Contract Performance: To coordinate property sales, draft letting leases, and manage portfolios on behalf of landlords.
• Legal Compliance: Performing identity verifications under UK Anti-Money Laundering (AML) regulations.
• Legitimate Interests: Answering inquiries, updating users on properties, and securing website stability.
• Consent: Sending email property alerts where you have explicitly opted in.

5. Information Security

We use robust technical and administrative security measures to prevent your personal data from being accidentally lost, altered, disclosed, or accessed without authorization. Access to your personal details is restricted to authorized employees, contractors, and agents on a strict "need-to-know" basis.

All digital records are stored in secure cloud systems with encryption, multi-factor authentication, and active security firewalls.

6. Third-Party Disclosures

We do not sell your personal information. We share data only with trusted partners essential to our real estate activities, including:

• Government bodies and law enforcement (e.g. HMRC for tax compliance or AML reviews).
• Reference verification agencies for tenant screening.
• Contracted maintenance professionals coordinating repairs at your managed properties.
• Digital infrastructure platforms (cloud storage, form processors).

7. Data Retention

We store personal data only as long as necessary to fulfill the purposes we collected it for, including any legal, tax, accounting, or regulatory requirements. Under UK AML laws, client identity validation details are kept for a minimum of five (5) years following the termination of a business relationship.

8. Your Rights under UK GDPR

Under the UK General Data Protection Regulation, you possess several data rights, including:

• Access: The right to request copies of your personal data.
• Correction: Request that we update inaccurate or incomplete information.
• Deletion (Erasure): Request that we delete your personal data under certain conditions.
• Restriction: Request that we limit the processing of your personal data.
• Data Portability: Request transmission of your data to another organization.
• Withdraw Consent: Withdraw your consent at any time where consent is our lawful basis.

9. Contact and Regulatory Authority

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer:

Email: rppropertycr05@gmail.com
Address: RPPROPERTY CR LTD, 92 Strode Road, London, NW10 2NH, United Kingdom

If you are dissatisfied with our handling of your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.